Shipping policy

Shipping Policy

Effective Date: August 6, 2026

Thank you for shopping with KadaCo.in. We are committed to delivering your orders safely and efficiently across India. Please read our Shipping Policy carefully before placing your order.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festivals, or high-demand periods, order processing may take slightly longer.

2. Shipping Coverage

We currently ship across India.

At this time, we do not offer international shipping.

3. Shipping Partners

To ensure safe and timely delivery, KadaCo.in works with multiple trusted courier and logistics partners.

The courier partner for your order is selected based on:

  • Delivery location.

  • Product type, size, or weight.

  • Courier service availability.

  • Estimated delivery time.

As a result, different orders may be shipped using different courier partners. Once your order has been dispatched, you will receive the courier name and tracking details via email or SMS (where available).

4. Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly mentioned on our website.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking information (where available).

You can use the tracking details to monitor your shipment until it is delivered.

7. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply if the customer requests re-dispatch of the returned order.

8. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us within 7 days of delivery.

To help us verify your claim, please provide:

  • Your order number.

  • Clear photos and/or videos of the product.

  • Photos of the original packaging.

  • The shipping label.

  • A brief description of the issue.

After verification, we will arrange a replacement or refund in accordance with our Return & Refund Policy.

9. Shipping Delays

While we strive to deliver all orders within the estimated time, delays may occur due to factors beyond our control, including courier delays, adverse weather conditions, public holidays, natural disasters, or government restrictions.

KadaCo.in is not responsible for delays caused by third-party courier services; however, we will make every reasonable effort to assist you in tracking and resolving delivery issues.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

KadaCo.in

Email: contact@kadaco.in

Phone: +91 62389 29123 / +91 99478 78760

Address: KadaCo.in, Puthoormukku, Kulakkada P.O., 691521, Kottarakkara, Kerala, India.